Frequently Asked Questions
Will you make tutorials starting from the beginning and going through step by step?
The short answer is no. The longer answer is here: Workbench Tutorial Style.
Can you record your tutorials at a lower resolution or zoom in so I can see it better?
Nope, sorry. That's how I set up my workflow. I make the tutorials like this for a reason. Here's why: Regarding Resolution
What is that cool looking thing on your screen?
What do you shoot your tutorials on?
All of the tutorials from 28 on were shot on RED Raven. That's overkill, but Yellow Dog Party does production as well as mograph, so it's on hand. Most of the earlier tutorials were shot on a Canon 50mm 1.4 using Fool Control, some were shot on Nikon glass to go wider, and some of the more recent ones have used Contax Zeiss lenses since Sev and I recorded intros together and had each other to focus. The lighting is either natural light from the windows in my studio, or an LED panel bounced into a white reflector so the source is large.
How did you make the flag waving in Tutorial 01: Sine Wave?
OK, so I kind of botched this one a bit. It was my first tutorial, give me a break! I found the curved option in the zig-zag shape modifier after I had already made that waving flag animation for a client. So I used the flag as an example of something that can be built using that technique, but it wasn't actually built using that technique. The flag was built using straight strokes with the Wave Warp effect applied to it. That's a much easier way to make a flag if that's what you're after. You can use track mattes or masks to do this as well, but you won't be able to maintain a rounded end cap on your strokes where it cuts off. I tried using Merge Paths with a rectangle to cut off the line, but it doesn't work since Merge Paths makes closed paths. So I'm sorry for showing an example that wasn't exactly achieved with that technique. It's still a useful option in zig-zag though!
Do you refund purchases?
Yes we can. If you're not satisfied with the product, contact us and we'll do our best to help you out or refund your purchase!
When should I receive my purchase?
We use Gumroad for payment processing and file delivery so you should receive your files immediately. Failing that, check your email and your spam folder to make sure you received your receipt. If that doesn't help you, get in contact with us and we'll help you sort it out.
What do I do if I find a bug?
We're sorry about that, we truly are. If you find a bug, contact us and provide us with as many details as you can. We might ask you for a project file that demonstrates what's going on. If you can do that, that's awesome, but we understand if you can't. Either way, we'll do our best to get to the bottom of it.
Are these files compatible with Mac/Win?
Yes. Every file on this site with the exception of plugins will work on Mac or Windows unless noted otherwise. We develop on a Mac, so all of our plugins will be Mac-only. Sorry.
Can I request a script?
Definitely! We're always looking to figure out new products to offer! We love helping people save their time—you can probably find that written here in tons of places. If we can help you, us, and others to save time we're definitely down. Hit us up and we can figure it out.